Gemleadz

Privacy Policy

Last Updated: 08/24

Introduction

This Privacy Policy, together with our Terms of Service and any other legally-binding agreements, forms a unified and binding instrument. This Privacy Policy governs the collection, use, and processing of Personal Data by Gemleads. "Personal Data" refers to personal and personally identifiable information. This document delineates our practices regarding the processing, use, and protection of your Personal Data, our relationships with third-party services, and your privacy rights.

Gemleads, owned by Actjoval LLC, is dedicated to safeguarding your privacy. We take all necessary steps, as required by global privacy regulations, to enhance your user experience and assist you in exercising your statutory rights concerning data protection. Should you have any questions or concerns about your data privacy, you may contact our Customer Support service at any time at [email protected].

Our website utilizes cookies. For information on your rights and options regarding cookie preferences, please refer to the relevant section below.

1. License Grant

Gemleads grants you a non-exclusive, non-transferable, revocable license to access and use our website’s content and services for personal use. This license is subject to any additional terms or contracts stipulated by Gemleads. We may provide specific licensing terms for certain content or services, which will be displayed at an accessible location on our website. You agree not to use the website for any unlawful or prohibited purposes, and you acknowledge that all rights, title, and interest in the website and its content remain with Gemleads and its licensors. Any violation of these terms may result in the termination of your access to the website. Unauthorized use may also expose you to legal actions and claims for damages.

2. Law Enforcement and Inquiries of Potential Abuse

Gemleads may disclose your personal information as required by applicable law, in connection with legal proceedings, or to defend its legal rights. Upon request by governmental authorities and presentation of a valid document, Gemleads may disclose your information as prescribed by law. Gemleads reserves the right to investigate potential abuse or misbehavior on the website and to take appropriate action, including initiating legal proceedings. We cooperate with law enforcement agencies in investigating and prosecuting users who violate our terms and engage in illegal activities. Additionally, we may also share information with relevant third parties to prevent fraud and mitigate risks.

3. Advertisements, Cookies, and Clear GIF Notice

We collect and store certain information in log files, including IP addresses, browser types, ISPs, OS, date and time stamps, and clickstream data. This information does not identify individual users but assists us in administering the site and tracking user movements. Cookies are small data pieces stored on your browser. We use session ID cookies to maintain subscriptions and accounts, which expire once you close your browser. Our website may include advertisements, and we do not control the content policies of our partners. We use cookies and other technologies to compile anonymous statistics about users. Google AdSense provides targeted advertisements, and Google Analytics collects non-personal data about user behavior. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website. We are committed to providing you with clear information on how we use cookies and how you can control them.

4. Communications from the Website

Gemleads may send you information on products, services, special deals, promotions, or newsletters to which you have subscribed. You may opt out of these communications. Service-related announcements may also be sent on rare occasions when necessary. Third-party delivery systems may be used to contact you via email but do not retain, store, or share your Personal Data beyond the stated purpose. We strive to keep our communications relevant and unobtrusive, providing you with options to tailor your preferences. Your feedback on our communications is always welcome and helps us improve our services.

5. Information Collection and Use

Forms you complete will notify you of the publication range of specific Personal Data. Sensitive information will not be published online. You consent to cross-border transfers of your information. Personal Data necessary for registration or identification when acquiring a service or subscription will be used solely for those purposes. We are committed to ensuring that the information collected is relevant to the purposes for which it is to be used and that it is accurate, complete, and current. Your data is stored securely and access is restricted to authorized personnel only.

6. Location Services and Sensor Data

Gemleads may use your GPS location based on your device settings. You may disable location services at any time. Location data helps us provide location-oriented notifications and services. Other device sensors may also be used to enhance service accuracy. Disabling access to location data may limit some services. We use this data to improve your user experience by providing services tailored to your location. Our locationbased services are designed to respect your privacy and provide you with control over your data.

7. Use of Data

Personal Data collected by Gemleads is primarily used to customize your user experience, including personalized services and communications. Personal Data may also be used to deliver personalized advertisements. Advertisers do not have access to your Personal Data. Data related to your profile, services, publications, inquiries, and notifications is processed in accordance with our Terms of Service and Privacy Policy. Personal Data is shared with third parties only when necessary for service provision and under strict privacy agreements. We continuously evaluate our data practices to ensure they meet legal requirements and our high standards of privacy protection.

8. Opt-Outs

Users can opt out of having their Personal Data used for certain purposes. You may deny access to certain information, manually change preferences, or contact us via email, post, telephone, or our online support service. Opting out may limit your access to certain features and services, but we respect your choices and will make every effort to accommodate your preferences. We provide easy-to-follow instructions for opting out in our communications and on our website. Furthermore, users can request the deletion of their Personal Data from our records, subject to certain legal and contractual restrictions. We also offer the option to opt out of receiving marketing communications without affecting your ability to receive essential service-related communications. For additional assistance or more detailed information regarding your opt-out options, please contact our Customer Support team.

9. Security Measures and Fair Information Practices

Gemleads employs end-to-end SSL encryption to protect your Personal Data. We adhere to industry standards for data submission, transmission, and storage. While no method is 100% secure, we strive to protect your information to the best of our ability. Our employees are trained in privacy practices, and personally identifiable information is kept in a secure environment. We will disclose any security breaches if they occur and notify affected users. Regular audits and assessments are conducted to ensure our security measures are up-to-date and effective. Your trust is paramount, and we are committed to maintaining the highest level of data security.

GDPR and Data Privacy Regulations Worldwide

Gemleads, owned by Actjoval LLC, is committed to your privacy and adheres to global privacy regulations. Our Customer Support service is available to assist you with any data privacy questions or issues. Contact us at [email protected].

EU/EEA Residents:

In compliance with GDPR, the following options are available to you:

  1. Cross-Border Data Transfers: Our offices and hosting facilities are located in Canada, recognized by the European Commission as providing adequate privacy protection. For more information, visit the European Commission's decision. We ensure that all data transfers comply with applicable legal requirements and that your data is protected regardless of where it is processed.
  2. Data Retention: Personal data is retained for no longer than necessary. We retain personal data for one year or less, with a maximum period of two years. This period is determined based on the nature of the data and its intended use. After this period, data is securely deleted or anonymized to ensure it cannot be linked back to you. In certain cases where data retention periods cannot be precisely defined in advance, we will determine the retention period based on the specific context and the legal requirements. Additionally, we regularly review our data retention practices to ensure compliance with applicable laws and industry standards.
  3. Your Rights: You have the right to access, rectify, erase, restrict processing, object to processing, data portability, and lodge complaints with a supervisory authority. You may withdraw consent for data processing at any time. To exercise your rights, contact our Customer Support service at [email protected]. We are committed to responding to your requests promptly and ensuring your rights are respected and protected.
  4. Minors: Persons under the age of 18 require parental consent to use our services. We do not knowingly collect, store, or share information of minors for direct marketing purposes. If you believe a minor has used our services without consent, contact us at [email protected]. We will take immediate steps to delete the minor's data and prevent future access.
    • COPPA: We comply with the Children's Online Privacy Protection Act. Parents can manage their child's information by contacting us.
    • CalOPPA: California residents under 18 can request the deletion of their personally identifiable information by contacting us.
    • GDPR: EU/EEA residents under 16 require parental consent to use our services.
    Please do not provide data about underage children without valid consent. We process such data according to your instructions and applicable laws. Our policies are designed to protect minors' privacy and ensure compliance with all relevant regulations. For more information, contact our Customer Support service at [email protected].

Contact Information

Email: [email protected]